Services

GIFT WRAPPING

"Okes Super Store is more than happy to gift wrap your purchases for you. Simply choose the gift wrapping option when selecting your item. Make sure to add a gift message and let us know the occasion in the order comments area. Gift Wrapping is from just $2.50 per item.

Just one more way that Okes Super Store makes gift giving from a distance easy..."

SHIPPING

We deliver Australia wide using TNT and Australia Post.... For more information please refer to our Shipping Information page.

Shipping and Delivery

We endeavour to despatch all orders within 24 hours of receiving payment, excluding weekends and public holidays. Deliver times are shown below. Please note that these are an average and are based on delivery to Capital City and delivery times will vary depending on your location.

 

Delivery to:

Average delivery time:
(Business days)

Queensland:

3-4

New South Wales:

2-3

Victoria:

1-2

ACT:

2-3

South Australia:

2-3

Tasmania:

3-4

Western Australia:

5-7

Northern Territory:

7-9

 

We use Australia Post and Couriers to deliver your orders. An adult is required to sign for deliveries, if there is no one home a card will be left in your mailbox so pick up of your item can be organised.

Please note that we cannot guarantee the day or time of delivery, as such if you have a business address we can deliver to this ensures that your parcel can be accepted.

Australia post and our couriers do not deliver on weekends or public holidays.

If your order is urgent we can deliver using Australia Post Express Post, extra charges apply to this service and we need to individually quote you. Please contact us if your order is urgent.

LAY BY

YES LAYBY!! As a fully fledged retail store Okes Super Store has, for over 25 years, offered our customers a 9 month lay by service and we thought why not offer this service to our online customers as well. As with a normal lay-by your item(s) are physically put aside with your name on it and then sent to you on completion of lay-by. Please refer to Okes Super Store lay-by terms & conditions page for all the details.

Lay by Terms & Condition

All lay bys to be completed within 9 months of commencement

A minimum deposit of 10% of total purchase price applies.

A cancellation fee of 10% of total purchase price applies.

Payments to be made fortnightly, Okes Super Store can set up automatic payments from your credit card. If regular payments are not received your lay by may be cancelled and your deposit forfeited.

The staff and management at Okes Super Store understand that unfortunately miscarriages and still births do happen. As our nursery range makes up the majority of our lay bys we offer a full refund if any of these regrettable events occurs. If Okes Super Store still has your lay by in storage then we will cancel it and refund all payments in full. If the lay by has been picked up or freighted to you then the goods need to be returned to Okes Super Store and the full purchase price (excluding freight to/from) will be refunded. All items must not have been unpacked from their original box.

GIFT VOUCHER

Don’t know what to buy?? Then purchase one of our gift vouchers. Gift vouchers can be emailed or for no extra charge mailed direct to your chosen recipient. Please refer to Okes Super Store Gift Vouchers for full details.

Term & Conditions

Gift Vouchers are valid for 12 months from date of purchase.

Please treat your voucher like you would cash as lost or stolen gift vouchers cannot be replaced.

Gift vouchers are not redeemable for cash.

Goods purchased using a gift voucher cannot be returned for cash.